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"It" is used as part of the Value Chain Model to indicate organization products or services. [1]

[1] Rummler, G. (2001). Performance Design Lab Glossary. Retrieved February 2012 from ISPI website: http://www.ispi.org/archives/Glossary/rummler.pdf
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Process Level (as in Geary Rummler's three levels) is the work activities that produce organizational outputs and value to customers. These processes also must have direction, structure/design, and appropriate resources. The direction of the processes must be aligned with the direction of the organization.
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Keywords : Organization, Process
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360° feedback is a method or tool that provides opportunity for employees to receive performance feedback.
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See Pareto Analysis. 

BPTrends Glossary. (2008). Retrieved February 2012 from BPTrends website: http://bptrends.com/resources_glossary.cfm?displayMode=all
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Access is the characteristics of the educational system that present barriers to disadvantaged groups; getting into it, staying in it, obtaining equivalent outcomes (that more privileged groups attain).
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An Accomplished Performer (AP) is the worker(s) who routinely produces all major accomplishments at or above a defined, measurable standard.
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An Accomplishment is an output of human behavior.1
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Accountability is responsible, reliable, or answerable behavior or practices; assumes willingness to be held accountable for adequate expertise and capability.
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The Association for Cooperative Operations Research and Development (ACORD) is a major insurance company consortium. They are
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An Action Plan is a plan containing tasks, responsibilities, time frames, resources, and budget to accomplish a project.
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Activities are processes that can be sub-divided into smaller and smaller units or sub-processes. They can be a set of steps or tasks actually performed by a group of employees or by a software application. Activities represent a concrete process description.
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Activity-Based Costing (ABC) is a process-oriented approach to accounting that starts by determining how much it costs to perform each activity and then adds up activity costs to determine process costs, and so forth. The idea is to add together all the costs in a complete value chain, subtract the costs from the income for the product or service produced by the value chain, and thus determine the profit on the process.
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Actuals are the details/data about the current skills, knowledge, perspectives, and environment of individuals in an organization.[1]

[1] San
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Ad Hoc Workflow Systems are workflow systems that wait on users to indicate what should happen next. An insurance system might pull up documents for an underwriter only upon request.[1] 

See
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An Adaptive System is a system that is guided by both internal and external feedback. The external feedback is the basis for setting direction or long-term goals. The internal feedback is the basis for adjusting performance to attain short-term and long-term goals. Contrasted with a guided system that is guided by internal feedback alone.
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ADDIE stands for Analysis, Design, Development, Implementation, and Evaluation. The ADDIE Model is process of (instructional) program development from start to finish and the five steps are used as a model of Instructional Systems Design. 
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Administrative Workflow Systems are workflow systems that keep track of what individuals are doing and assign new tasks according to some set of rules. [1]

See Ad Hoc Workflow Systems and Transaction or Production Workflow Systems.
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An Advance Organizer is upfront content that provides a context or framework for the material presented subsequently. Advance organizers are especially important when the behavior involves the learning of a long sequence and the behavior is not job-aided.
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An Algorithm is a type of job aid which presents the task as a series of binary decisions (Yes/No). Algorithms attempt to cover 100% of the possibilities and are employed when the decision-making task is complex.
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Alpha Testing is the first round of formal testing in the development of a product.[1]

[1] Wallace, G. W. (1999). lean-ISD. (pp. 393-400). Naperville, IL: CADDI Press.
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